Matthews Motor Company – Used car sales & service center – Charlotte/Matthews area
Matthews Motor Company
10501 Monroe Road  |  Matthews, NC 28105

SALES: (704) 845-3070
SERVICE: (704) 845-3070
 
Testimonials

Read below for what some of our customers are saying about their experience doing business with Matthews Motor Company!

Our granddaughter needed a vehicle. We found 2 at Matthews Motor Company that met our requirements. Lorenzo and Andy made sure they spent the time with us and covered all our questions so that we could make a decision. Lorenzo stayed at work late 2 nights so we could do test drives. We truly appreciated the non-stress environment with our purchase. We are impressed with the quality of the vehicles and will definitely recommend this dealership. When grandparents are happy, you know you have done a good job.
Carolyn & Darryel, Charlotte, NC 2012

Thru the years, I have dreaded having to trade vehicles until a friend recommended Andy at Matthews Motor Company. I never expected such a pleasant experience. The first time I called Andy (many years ago) - explained what I wanted and how much money I wanted to spend. He went to work and found exactly what I asked for. He called back when he found a vehicle, explained all my options and choices - absolutely NO pressure sells. He had the vehicle inspected, oil changed, new tires, made sure everything was in good working order before delivering it to me at my office. This is a good example of customer service above and beyond anything I expected. Now that it's time to trade again, he has given me the same experience. Anytime I hear someone is ready to trade vehicles, I can recommend Andy and Matthews Motor Company without any hesitation.
Paulette Webb, Charlotte, NC, 2012

I had an excellent buying experience at Matthews Motor Company. I purchased my car on December 14, 2011. The staff was very friendly and easy to deal with. Andy Battoglia made the car buying experience an enjoyable one for me. I am 100% fully satisfied with my 2010 Hyundai Elantra purchase. I have been in the market for a while now for a car and been too many dealers in the Charlotte, NC area. Matthews Motor Company by far was the best to deal with, a no sales pressure environment, they actually want to sell you a quality car at a great price. I will be recommending this dealership to friends I know that are in the market to buy a new or used car in the future.
Chris Plano, 2012

I hope that your business has been blessed and benefited from our many students and families that have come through Matthews Motor Company these past ten years.
Bob Daniel, Matthews, NC 2010

What a blessing you’ve been to Todd & me.  You truly are the most genuine, forthright & gracious car dealer I’ve ever worked with.  Thank you for helping us find the perfect car!
Julie Starcher, 2009

When taxes and depreciation rules changed and made it no longer advantageous to purchase and write off a new car every two years, I decided it was wiser to buy a previously owned car…I was fortunate enough to hear about the services that you offered.  On each occasion since then, when you have helped me find the car I was looking for, I have grown to appreciate more and more your talent, knowledge, and expertise.  The real blessing to me was your honesty and integrity.
C. Jennings Snider, Charlotte, NC

Thanks for selling us the van, Mr. Andy!  We love it!  Now we have more than enough room for the whole family to go to my basketball games!  My sister’s favorite part is the DVD player.  My favorite parts are the power doors (I race them to see if I can buckle up before they close) and the leg room in back.  Thanks again.
Jalen Pierce & the Pierce Family, 2009

We have had our vehicles repaired by Andy’s people at Matthews Motor Company for the better part of 2 years, and we are completely satisfied customers.  We have come to trust him and his staff, knowing they will be totally honest about whether a repair is needed and, if so, they will charge us the most reasonable amount for the most efficient manner of repair.  Their kind of service is rare in today’s “auto-culture”.
Bruce & Lise Bucholtz, 2008

You made it so easy to go through the purchase process.  You delivered us a sparkling clean car and accommodated all our requests.  We look forward to your service for years to come.
Maude & Tom Root, Charlotte, NC 2007

We are very pleased to be a RETURNING CUSTOMER of yours!  Our first purchase of our vehicle went so well that when it came time to trade it in due to the expansion of our family, we knew whom to come to.

Thank you, Andy, for always going the extra mile, not pressuring, but assuring that your customers are happy and satisfied with their purchase as always. 

You also were more than willing to help me out with maintaining our vehicles (changing oil, inspections, etc.) while my husband was serving in the Army with Operation Iraqi Freedom overseas for a year.  Thank you!
The Saffold Family, Indian Trail, NC 2005

As you know, we were referred to you from a friend who has been very pleased with your services in the past.  We never expected buying a car could go this smoothly.  We feel we bought our vehicle at a fair price.  However, it wasn’t the price that made the event so satisfying.  Everything you promised that would be done to the car before we picked it up exceeded our expectations. 

This is 180° different from our last experience at a major dealer where we had to scratch and claw just for them to deliver what they promised at the time of the sale.  We may never buy a car from anyone other than your company, as you have earned our trust.
Steve Mendieta, 2004

The process of car buying has always been most distasteful to me and probably most Americans. …From the very first telephone conversation that we had, I knew that you were different and that you would make my car buying experience different.  You told me the truth, you did not try to sell me something, you allowed me to tell you my needs, and you filled them!
Dianne R. Esan, Charlotte, NC 2004

Thanks so much for all you’ve done to help me.  You’ve gone far beyond your responsibilities – and it is greatly appreciated!  You’ve been a God send to assist me through a very difficult time, and you have helped to provide for the children I provide services to.
Sally, 2004

We have been very pleased with the vehicle as well as the entire sale process that we experienced with you.  We appreciate your style as not being that of a “stereotypical high-pressure used car salesman” approach.  You were very patient and proved to us that Matthews Motor Company sales prices were below all other car dealerships.  With no questions asked, you stood by your 30-day warranty when we had a problem with one of the car windows, and you promptly, courteously, and professionally fixed the problem.

Since the January 2002 purchase, our son has referred a close college friend, our older son has referred his best friend, and I have referred our next door neighbor.  All three of these referrals have purchased vehicles from Matthews Motor Company and have been happy customers.  Please believe me when I say that none of our family would have made those referrals if we did not have a very high degree of trust in your integrity and professionalism.
Dana Scutt, Charlotte, NC 2003

Thank you for always being true to your word and for consistently going above and beyond for your customers (even years after their purchase!).
Andrea Tucker, 2003

This is the first time I didn’t feel any pressure to buy a car.  You listened to our particular situation and helped us to buy not one, but two vehicles.  Then you stood behind your cars and made good any problems we had with getting adjusted to the cars.  I am sure we were not always easy to deal with, but you were.  Your honesty and integrity are refreshing and uncommon in the auto world today.
Pam Burns

We usually purchase vehicles from larger dealerships, but since you came highly recommended from our friends, who also purchased a vehicle from you, we thought we would stop by your establishment and meet you.

From first meeting you and up through the present, we have felt we could really trust you.  You never pressured us in any way and actually encouraged us to look around to check out the bigger dealerships’ prices.  We found out then just how low your prices are.  You gave us personal attention that you just don’t find anywhere else.  You went above and beyond to make sure that we were comfortable with our purchase.

Through it all Andy, we feel as if we can call you our friend now.  When it comes time for us to shop for an additional vehicle, you will be the first person we call.
Garry & Tracey Saffold, 2002

When I first started looking for a used car, I was attracted to Andy’s lot because of his low sales prices on his cars, and I must admit I was a bit skeptical of him and his automobiles.  His cars were as nice as the dealers, but yet almost $1000 cheaper.  Then after a couple of weeks, I got to know Andy and I figured out how he worked.  His company is totally driven on customer service.  If he doesn’t have what you want on his lot, he will go out and get it for you.  My skepticism for Andy wore off quickly when he not only helped me try to find the exact care that I was looking for, but he also helped me sell my car. 
David Erckman, Charlotte, NC

We stumbled across this company through our comprehensive search for a new vehicle on the Internet.  We left no stone unturned.  We have many friends and business connections in the automobile business with which we have done business in the past.  However, when we encountered Andy, he blew the competition out of the water.  By far he gave us the best price.
Jim & Caroline Wetzig, Charlotte, NC

Thanks for all you do for our family!  You are a blessing.
Bob & Sue

 
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